I use Amtrak regularly to travel to New York and Washington DC for business. For the most part, I have a good experience using this city-to-city train service, with the few exceptions of train delays. However, this is not true for most Amtrak service outside the Northeast Corridor.
I recently had to try to explain to one of my colleagues from Spain the differences between train travel in the United States versus Europe. I had difficulty with this because there are many intricate issues happening, ranging from poor infrastructure and Amtrak not owning most of the tracks it travels on regularly. So instead of my going on another rant explaining these problems, I thought I would just share this well-done, informative video.